With the advent of the Internet there has been a proliferation of CRM software and database programs built around a common theme -- tapping into all the information you have about your customers to better serve and retain them. After all, it costs so much more to go out and find a new customer than to sell to an existing one - focus on your big customers and keep them happy. We have listed simple reviews below of some of the most popular business CRM software titles in the industry (Siebel, Oracle, Salesforce.com, SAP, and OnContact).
Siebel CRM Software Solutions:
As the world's leading provider of CRM applications, Siebel helps companies of all sizes deliver exceptional customer experiences and achieve outstanding business results. Designed for the needs of small and mid-size businesses, our CRM solutions start at an affordable $70 per user per month. They are fast to deploy (from days to weeks), easy to use, and include the CRM and analytics functionality your business demands. There are 2 options. Hosted CRM: Siebel CRM OnDemand Siebel CRM OnDemand delivers fast results, because there is no software to install; no hardware to buy; and no maintenance, upgrade, or support costs. The 2nd option is, On Premise CRM: Siebel CRM Professional Edition With Siebel CRM Professional Edition, the application is installed on your own hardware at your company so you get complete control over the application. You can get their demo software here.
mySAP CRM:
mySAP CRM is the only solution that can reliably enable customer-centric, end-to-end business processes to deliver value around each customer. The solution enables integrated industry-specific processes to support customer-facing departments in marketing, sales, and service. Plus, you get a 360-degree view across all customer touch points and interaction channels -- including the field, the Internet, interaction centers, and channel partners -- as well as powerful analytics. You can get see a demo version here.
Salesforce.com
"The proven leader in on-demand customer relationship management (CRM), salesforce.com empowers customers to stand out from the crowd. We do so by delivering the most innovative technology and making it as easy as possible to share and manage business information. Our solutions combine award-winning functionality, proven integration, global capabilities, and the best user experience — and the result is CRM success. That's why Salesforce has earned the trust of its customers — and a customer satisfaction rate of over 95% — along with top industry honors. Get started using Salesforce CRM today". Their 30 day trial is available for free download here. Check out the links of this page for additional reviews and product information.
Oncontact V - CRM Software Solution
The Oncontact CRM software solution, using the latest Microsoft .NET platform, provides a customer relationship management (CRM) system for mid-market companies, housing all the critical business information an organization needs to develop effective sales, marketing and customer service strategies. Oncontact's easy to use CRM solution with familiar Microsoft look and feel and convenient tab orientation ultimately empowers an organization to build stronger, more profitable relationships with customers and prospects. As a CRM solution provider, you can count on us to help you stay in touch with the most up-to-date data and the most effective communication tools. You can view an interactive demo of their product here. Check out the links of this page for additional reviews and product information.
Do you have a quality site or product that belongs in this guide? We are always happy to evaluate or review new products and websites. Feel free to contact us at the email address below and let us know about you. If you have a demo product you'd like us to look at, please contact us before sending anything. Thank you.